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The Buckeye Institute: Clarifying Regulations on Debt Settlement Companies Can Help Ohioans Facing Debt

Jun 04, 2019

Columbus, OH – Greg R. Lawson, a research fellow at The Buckeye Institute, testified Tuesday (see full text below or download a PDF) before the Ohio House Financial Institutions Committee on House Bill 131, which clarifies restrictions on debt settlement companies that could make it more difficult for Ohioans to get help resolving their debt.

In his testimony, Lawson outlined the challenge facing many Ohioans, who, on average, have “$5,583 in credit card debt—more than 10 percent of the median household income.” And he highlighted that “Ohio’s arbitrary fee caps and poorly tailored law makes it harder for some debt settlement firms to operate here, which, in turn, makes it harder for many [Ohioans] to reduce and settle their outstanding debts.”

Lawson went on to note that “some special-interest opponents of House Bill 131 have attacked debt settlement services for engaging in the so-called ‘unauthorized practice of law.’” However, this “anti-market protectionism,” as Lawson recently wrote in the Akron Beacon Journal, “always comes at the consumer’s expense...” Furthermore, as Lawson noted, “Ohioans in debt end up paying less for these services than if they had to hire a lawyer to settle their debts.”

Other critics of House Bill 131, as Lawson said, “wrongly argue that the General Assembly must protect Ohio from debt settlement companies.” This view overlooks that, “federal regulations already require debt settlement companies to disclose to clients the costs, benefits, and risks associated with debt settlement programs; and prevent settlement companies from charging their clients until they accept a settlement with a creditor and start paying off at least a portion of their debt.”

Lawson closed by pointing out that “Ohio regulates [the debt settlement] industry above and beyond the federal rules, muddies the regulatory waters, and thus makes it harder for settlement firms to serve clients who might need their services.” He went on to say, “House Bill 131 helps clarify Ohio’s rules in this area and can bring some needed relief to debt settlement companies and the constituents that may need them.”

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Interested Party Testimony on House Bill 131
Before the Ohio House Financial Institutions Committee

Greg R. Lawson, Research Fellow
The Buckeye Institute
June 4, 2019

Chairman Jordan, Vice Chair Hillyer, Ranking Member Crossman, and members of the Committee, thank you for the opportunity to testify today regarding debt settlement services in Ohio.

My name is Greg R. Lawson. I am the research fellow at The Buckeye Institute, an independent research and educational institution—a think tank—whose mission is to advance free-market public policy in the states.

Ohioans—your constituents—have an average of $5,583 in credit card debt—more than 10 percent of the median household income. Currently, Ohio’s arbitrary fee caps and poorly tailored law makes it harder for some debt settlement firms to operate here, which, in turn, makes it harder for many of your constituents to reduce and settle their outstanding debts. Policies in House Bill 131 will help clarify the legal rules for debt settlement companies, and thus make it easier for Ohioans to manage their debt.

Unfortunately, some special-interest opponents of House Bill 131 have attacked debt settlement services for engaging in the so-called “unauthorized practice of law.” But, as I wrote in yesterday’s Akron Beacon Journal, anti-market protectionism always comes at the consumer’s expense, and this case is no exception. To the limited extent that debt settlement companies may provide ancillary legal services in the course of negotiating settlements, Ohioans in debt end up paying less for these services than if they had to hire a lawyer to settle their debts.

Other opponents of the bill wrongly argue that the General Assembly must protect Ohio from debt settlement companies. They claim that debt settlement companies charge outrageous fees and often fail to deliver on their debt-resolution promises.

Consumer debt comes in all shapes and sizes. And debt resolution is not a one-size-fits-all market or service. Nor should it be. Consumers struggling with debt, of course, have various options available to them, including credit counseling and direct creditor negotiation, and the more options they have available the more likely it is that consumers will find the one that fits them best. Restricting consumer choice because some consumers may make an ill-advised decision, smacks of a well-intended paternalism that usually ends up harming the very people that advocates intend to help.

This is not to say that consumers and debt settlement companies cannot benefit from well-tailored oversight. As with many industries, carefully crafted regulations on debt settlement services are appropriate. And, not surprisingly, federal regulations already require debt settlement companies to disclose to clients the costs, benefits, and risks associated with debt settlement programs; and prevent settlement companies from charging their clients until they accept a settlement with a creditor and start paying off at least a portion of their debt.

Ohio regulates this industry above and beyond the federal rules, muddies the regulatory waters, and thus makes it harder for settlement firms to serve clients who might need their services. House Bill 131 helps clarify Ohio’s rules in this area and can bring some needed relief to debt settlement companies and the constituents that may need them.

Thank you for your time and consideration. I welcome any questions that the Committee might have.

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